Privacy Policy
Last updated: January 26, 2026
Introduction
CTrial.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical trial management platform. We understand the sensitive nature of healthcare data and take our responsibility to protect it seriously.
Information We Collect
Information You Provide
- Contact information (name, email, phone)
- Organization and role information
- Account credentials
- Communications you send to us
- Clinical trial-related data you input
Collected Automatically
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Log files and analytics data
How We Use Your Information
Data Sharing and Disclosure
We may share your information in the following circumstances:
With Your Consent
We share information when you explicitly authorize or direct us to do so.
Service Providers
We work with trusted third-party service providers who assist in our operations and are bound by confidentiality agreements.
Legal Compliance
We may disclose information when required by law, subpoena, or other legal process.
Rights Protection
We may share information to protect our rights and the rights of our users and third parties.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulatory requirements. When data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights:
Access
Request access to your data
Correction
Correct inaccurate data
Deletion
Request data deletion
Restrict Processing
Object to or restrict use
Data Portability
Export your data
Withdraw Consent
Revoke consent anytime
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
hello@ctrial.aiChanges to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.