Legal Agreement

Terms of Service

Last updated: January 26, 2026

Agreement to Terms

By accessing or using CTrial.ai's clinical trial management platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service. These terms constitute a legally binding agreement between you and CTrial.ai.

Description of Service

CTrial.ai provides an AI-powered clinical trial management platform designed to help research sites manage invoices, ensure compliance, and streamline payment processes. The Service includes invoice validation, compliance checking, and related tools to optimize your clinical research operations.

Invoice Management Compliance Checking AI-Powered Validation

User Accounts

To access certain features, you must create an account. You agree to:

Provide accurate and complete information

Maintain the security of your account credentials

Promptly notify us of any unauthorized access

Accept responsibility for all activities under your account

Acceptable Use

You agree not to:

Use the Service for any unlawful purpose

Violate any applicable laws or regulations

Infringe on intellectual property rights

Transmit malicious code or interfere with the Service

Attempt to gain unauthorized access to systems

Share account credentials with unauthorized users

Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

Intellectual Property

The Service and its original content, features, and functionality are owned by CTrial.ai and are protected by international copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, CTrial.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Compliance Responsibilities

While CTrial.ai provides tools to help with regulatory compliance, users remain responsible for ensuring their own compliance with applicable laws, regulations, and industry standards including:

HIPAA 21 CFR Part 11 GDPR

Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service will immediately cease.

Contact Us

If you have questions about these Terms, please contact us:

hello@ctrial.ai

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms and updating the "Last updated" date.